RunLoola / Legal

Terms of Use

The ground rules for using RunLoola, working with AI agents, and connecting the tools you rely on.

Last updated

01 Your agreement

These Terms of Use govern your access to RunLoola, operated by ARTIFICIAL SEED S.L., Parque Tecnológico de Bizkaia, Bilbao, Spain ("we", "us", or "our"). By using RunLoola, you agree to these terms. If you do not agree, do not use the service.

You must be at least 18 years old and legally able to enter into this agreement. If you use RunLoola on behalf of an organization, you confirm that you are authorized to act for it. A separate written agreement with us takes precedence where its terms conflict with these terms.

02 The service

RunLoola lets you create and use AI agents to work with conversations, files, tasks, and third-party tools. Agents can use connected services, retain context, generate content, and perform actions according to your instructions and configuration.

Our Privacy Policy explains how we access, use, store, and share information, including data from Google integrations.

03 Your account

You are responsible for providing accurate account information, keeping your credentials secure, and using only accounts and workspaces you are authorized to access. Notify us if you suspect unauthorized access.

You are responsible for the instructions you give agents, the permissions you grant, and the people with whom you share access. Your organization's administrators may manage your workspace and access according to its policies.

04 Connected services

You may connect services such as Gmail and Google Drive through their authorization flows. Connect only accounts and data you have permission to use, and review the permissions requested before granting access.

By connecting an account and configuring an agent, you authorize RunLoola to use the granted permissions to carry out your instructions, including configured scheduled tasks. Depending on the tools and permissions available, actions can include retrieving information, creating or changing files, managing drafts, or sending messages.

Third-party services have their own terms, policies, availability, and limits. You can remove an integration in RunLoola and revoke Google's authorization through your Google Account connections. Previously stored content is handled as described in our Privacy Policy.

05 Acceptable use

You must use RunLoola lawfully and respect other people's rights. You must not:

  • Access, collect, disclose, or modify data without authorization.
  • Use the service for fraud, phishing, spam, harassment, unlawful surveillance, or other illegal activity.
  • Upload malicious code, interfere with the service, or bypass security controls or access restrictions.
  • Infringe intellectual property, privacy, or confidentiality rights.
  • Use connected service data in ways prohibited by the relevant provider, including Google's restrictions on user data.

06 Content & ownership

You retain your rights in content you provide. You grant us the limited rights needed to host, process, transmit, and display that content to provide the service and carry out your instructions, subject to our Privacy Policy.

As between you and us, we do not claim ownership of the output generated for you. AI output may not be unique or eligible for intellectual property protection, and it may be subject to third-party rights. You are responsible for reviewing your right to use or share it.

RunLoola's software, branding, and other service materials remain the property of their respective owners. These terms grant you permission to use the service, not ownership of it.

07 AI output & actions

AI can produce inaccurate, incomplete, or misleading results. Review important outputs and verify information before relying on it. RunLoola does not provide professional legal, medical, financial, or other regulated advice.

Agents may take actions in connected services using the permissions and instructions you provide. Configure access carefully, supervise consequential tasks, and review the effects of automation. Do not assume that every action requires a separate confirmation or that an action can always be reversed.

08 Availability & fees

We may update, modify, or discontinue features, and the service may be interrupted by maintenance, errors, or third-party outages. We do not guarantee uninterrupted availability unless separately agreed in writing.

If paid services are offered, the applicable fees and payment conditions will be disclosed in a separate order or agreement before you commit to them. These terms alone do not create a paid subscription.

09 Ending use

You may stop using RunLoola at any time, disconnect integrations, and contact us to request account closure or deletion of personal information.

We may suspend or end access where reasonably necessary to address a breach of these terms, protect users or the service, or comply with law. Where appropriate and legally permitted, we will provide notice and an opportunity to resolve the issue.

Stopping use or losing access does not by itself delete all stored information or revoke permissions in third-party accounts. Retention and deletion are explained in our Privacy Policy.

10 Disclaimers & liability

To the extent permitted by applicable law, RunLoola is provided "as is" and "as available", without warranties of accuracy, fitness for a particular purpose, merchantability, or non-infringement, except as expressly agreed in writing.

To the extent permitted by applicable law, we are not liable for indirect or consequential losses, lost profits, or loss of business opportunities arising from use of the service. Your responsibility to review AI outputs does not remove any responsibility we have under applicable law.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or affects mandatory consumer rights or other protections that apply to you.

11 Changes & general terms

We may revise these terms as the service or legal requirements change. We will update the date above and notify you of material changes where required. Changes apply prospectively; where acceptance is required by law, we will obtain it. If you do not agree to revised terms, stop using the service.

If a provision is found unenforceable, the remaining provisions continue to apply. Any dispute remains subject to applicable law and the jurisdiction rules that legally apply to you, including mandatory consumer protections.

12 Contact

For questions about RunLoola or these terms:

RunLoola support
[email protected]
ARTIFICIAL SEED S.L.
Parque Tecnológico de Bizkaia, Bilbao, Spain

For questions about personal information, see our privacy contact details.